Ninlay Casino treats privacy as a foundation, not an add-on. Canadians can browse without a decision on cookies until they register, and even then, the site only requests the minimum data needed to comply with licensing requirements. The privacy notice emphasises how we collect, store, and protect the personal information of every account holder, along with the purposes for processing such information—from identity verification to affiliate tracking and loyalty management.
We never sell personal data, and any analytical partners we work with operate under Data Processing Agreements that mirror PIPEDA clauses. When you provide documents for verification, they are encrypted in transit and at rest, held for no longer than necessary, and then destroyed or archived depending on regulatory obligations. You can request to review or delete your personal files by emailing privacy@ninlaycasino.ca, and those requests are actioned within 30 days, unless a regulator requires extended retention.
Our cookie strategy uses clearly labelled tiers: essential cookies keep the site running, preference cookies store language and layout choices, analytics cookies collect anonymous behavioural data, and marketing cookies enable third-party ads. You can toggle each tier inside the privacy console, and the console also explains how each cookie type contributes to the player experience. Ninlay respects Do Not Track signals, and if a Canadian player activates that preference, we reduce the scope of analytics cookies accordingly.
We also adopt a transparent consent model. When you land on a page that triggers cookies outside the essential tier, a banner explains what will happen and requests acceptance. Consent records are stored so you can prove when you agreed, which is helpful for compliance audits. If you want to withdraw consent later, you can do so inside your account settings or through the privacy console without losing access to the site.
Access controls limit who can view or modify your information. The internal staff structure uses role-based permissions so only compliance officers and designated support members can see document uploads or payment histories. Every access event is logged with a timestamp, IP address, and purpose to aid in incident investigations.
Ninlay also employs routine data protection impact assessments. When we introduce a new product, marketing campaign, or partnership, the privacy team evaluates the risk to Canadian players, identifies mitigation steps, and plans communication. If the change could impact player rights, Ninlay publishes a notice two weeks prior so you are never surprised by a data-handling shift.
We are open about the legal bases for data processing: contractual necessity, legal obligation, legitimate interest, and user consent. The policy includes a matrix showing which grounds apply to onboarding, marketing, CRM updates, support, and fraud prevention. This helps Canadian players understand if they can opt out and which components of the experience require continued processing.
Our privacy page also links to incident handling procedures. In the unlikely event of a breach, we notify affected players within 72 hours, detailing what data was involved, what steps we took, and how you can monitor your accounts. We partner with cybersecurity firms to run quarterly penetration tests and annual audits to ensure the controls remain effective.
Children’s data is never collected, and we remind parents via the privacy page because Canadian law strictly forbids gaming accounts for minors. We enforce this through identity checks, deposit limits on new accounts, and constant monitoring of suspicious behaviour patterns that might involve underage players.
In short, Ninlay’s privacy framework is designed to match Canadian expectations of respect, clarity, and control over personal data.